Refund & Returns Policy
Prospely LLC — Refund & Returns Policy
Your satisfaction is our priority. If you are not completely happy with your purchase from any Prospely LLC–managed brand, we’re here to help.
Eligibility for Returns
To qualify for a return:
- Items must be unworn, unwashed, and in their original condition.
- All tags, labels, and packaging must remain intact.
- Returns must be initiated within 30 days of delivery.
Refunds
- Refunds will be issued to the original payment method once we receive and inspect the returned item.
- Please allow 5–10 business days for the refund to appear on your account.
- Shipping fees are non-refundable.
Exchanges
Exchanges are available for:
- Defective or damaged items
- Sizing issues (subject to product availability)
Contact our support team for exchange instructions.
Contact Us
For questions about returns or exchanges, please contact us:
📩 info@prospely.online
📞 +1 332 2535 956